Job board
Every job by stage — survey, approved, scheduled, installed, claimed, paid. You can see what’s stuck without asking anyone.
For SEAI-registered installers
How many times a week does someone ring asking what’s happening with their install?
It’s never one call. It’s the same customer three times — after the survey, after the grant approval, and the week before you’re due on site. Every time, someone in your office stops and goes looking for the answer.
Dockit keeps every job, crew, photo and grant claim in one place, and gives your customer a link so they can stop ringing.
Job docket
No. 2418
Customer
— rang twiceM. Byrne, Kilcoole
Stage
?? ask the ladsInstalled 12 Mar
Crew
?? Tom, maybeCrew 2, Tue 18th
Photos
?? in WhatsApp9 of 9 on file
Grant expiry
?? nobody knows64 days left
Claim
?? not checkedReady to submit
Nothing outstanding
The week you’re having
None of it is a disaster on its own.
Together it’s a part-time job nobody is being paid for.
Jobs live on a whiteboard and in someone’s head
Every job on one board, by stage, showing what’s stuck
Photos scroll away in a WhatsApp group by Thursday
Photos land against the job from the lad’s phone
“I’ll find out and ring you back”
The customer opens a link and sees it themselves
Somebody remembers to chase the BER assessor
A ticket with a name on it and a date
A Letter of Offer quietly runs down
Counted, and flagged at 60, 30 and 7 days
A claim comes back and nobody knows why
Checked before it goes, so it doesn’t come back
What it does
Every job in one place, and the work to get it there.
Tickets
Order the scaffolding. Book the electrician. Chase the assessor. Assigned to a person, with a date, so it isn’t carried in someone’s head.
Crews and scheduling
Who’s where, which day, which window. Multi-day jobs and multiple crews on one property, without a second spreadsheet.
Photos from site
The lads see the shots the job needs and tick them off. They land on the job, ready for the claim.
Customer updates
Email or text at each milestone, sent automatically. Fewer calls asking what’s happening.
Four trades
Solar, heat pump, windows and doors, insulation. Each works the way that trade actually works — a heat pump is one system, windows are every opening.
The part that pays for it
You’re carrying the grant. So a held claim is your money, not theirs.
You take it off the invoice, the panels are on the roof, the lads are paid — and you’re waiting on SEAI. Here is what SEAI itself publishes about why claims get held. Almost none of it is the work.
Post-works BER not published yet15.4%
Homeowner wrote their bank’s name in the payee box14.3%
Missing signature, wrong date, address that doesn’t match11.5%
A required document simply isn’t attached10.3%
System size differs across application, portal and Declaration of Workslisted
Every one of those is checked before anything goes to SEAI. It also won’t let you mark work as started before your approval is in, because that loses the grant outright and there’s no fixing it after.
Some companies solve this by hiring someone. There’s a job advertised in Dublin right now — grants and finance executive, €30–35,000 a year — and the whole role is checking SEAI paperwork before it goes.
Worth saying out loud
The customer portal isn’t really for the customer.
It’s for you, in the room, quoting against two other lads. You turn the screen around and say this is what you’ll see the whole way through. Neither of the other two has that.
In a market where homeowners quietly suspect the grant is being priced into the quote, being the one who shows everything is worth more than knocking €200 off.
What it costs
Three levels, depending on how you’re set up.
We’re still setting the exact prices, and we’d rather say that than make a number up. It will be a fraction of a €32,000 admin hire, and less than one claim sitting in a queue for six weeks.
Sole trader, or one van
Essential
Your own branded site, enquiry forms, and a status page your customers can open.
Price to be confirmed
Growing, with crews
Business
Everything above, plus the job board, tickets, crew scheduling, photos from site, and automatic customer updates.
Price to be confirmed
Multi-crew, subcontractors
Pro
Everything above, plus the full customer portal, grant claim checking, subcontractor access and reporting.
Price to be confirmed
Pilot
We’re looking for a handful of installers to build this with.
You’d get it early and cheap, and you’d shape what gets built. We’d get an honest answer about whether it earns its place in your week.